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-Manage Project Management team in the planning, monitoring and execution of all projects within the portfolio. -Build project management ability within the team and develop best practices. -Coordinate and evaluate the work of the Project Management team. -Ensure exposure to risk is minimized on all projects. -Provides accurate and timely communication to leadership regarding risks, issues and ...
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HourlyPosition Purpose: Resolve customer inquiries via telephone and written communicationin a timely and appropriate manner Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters Provide assistance to members and/or providers regarding web siteregistration and navigation E...
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HourlyPosition Purpose: This is the advanced level of Customer Service Representative, responsible for handling customer service questions and issues. Associates at this level handle escalated issues that require greater product and service knowledge, and a higher level of customer service skill. The Customer Service Representative takes calls and processes transactions, such as referrals, auth...
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Description Acts as 1st point of contact for incoming customer inquiries and service requests received in the Sutter Shared Services Contact Center through email, phone, and web portal channels. Works as part of a team of Customer Service Agents and Specialists to support 1 or more of the Sutter Shared Services service delivery teams (e.g. Supply Chain, Payroll, Accounts Payable, Human Resource...
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HourlyPosition Purpose: The Customer Service Representative (CSR) functions as a primary resource in handling TRICARE customer contacts via telephone, ranging from routine to complex. The CSR provides clear and concise education concerning the TRICARE medical benefits and government policies and procedures. The CSR assists beneficiaries with benefit info, referral and authorization qualificatio...
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Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California's Mission is to ensure all Californians have access to high quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and m...
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Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million member...
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Here s To Your Journey with Courtyard Courtyard is 1 of Marriott International s 30 renowned hotel brands. As the world s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Courtyard Sacramento Rancho Cordova located at 10683 White Rock Road, Rancho Cordova, CA, 95670 is curre...
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Here s To Your Journey with Courtyard Courtyard is 1 of Marriott International s 30 renowned hotel brands. As the world s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Courtyard Sacramento Rancho Cordova located at 10683 White Rock Road, Rancho Cordova, CA, 95670 is curre...
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job description: We are seeking a helpdesk/technical support analyst in the Rancho Cucamonga, CA area. location: Rancho Cordova, California position type: Contract salary: $13 - sixteen per hour work hours: eight to 5 education: High-school responsibilities: Escalate technical issues to Tier II and Tier III product support representatives. Identify, manage, and resolve junior level troubleshoot...
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ProfessionalPosition Purpose: Plan and manage assigned customer service function at the health plan to meet overall business goals and objectives. Manage the workflow of the customer service function and communicate standards Analyze department performance; develop, implement and maintain production/performance standards in line with Company goals and objectives Ensure the team meets its goals ...
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ProfessionalPosition Purpose: Oversee the operations of the call center, including workforce management, and implement various initiatives for enhanced efficiency and performance. Oversee all activities related to the call center and workforce management, including systems and processes, ensuring compliance with established benchmarks and standards Evaluate various statistical and financial rep...
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position overview: Responsibilities: - Possess current expertise of Microsoft office of products including Ms word, Microsoft excel, Access and PowerPoint - Computer literate and familiar with help desk procedures - Identify, research and resolves technical problems - Knowledge of Internet Explorer software usage and configuration - Expertise to install and deploy Windows based computers - Prov...
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Novitex Enterprise Solutions is looking to fill a Document Imaging Specialist position in Rancho Cordova, CA. In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry. Some perks of the job: Employees working 30 or more h...
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IT Help Desk || LA, CA "Job overview We are looking for an experienced System Support Specialist to join our team. Great customer service should be your motto by being a self-starter, problem solver and excellent communicator. You can juggle multiple projects each urgent and competing for your time. Objectives * Provide guidance, assistance, coordination and follow up on client questions, probl...
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Technician three - Help Desk MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People since 1975, MAXIMUS Federal Services is enti...
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Responds to and resolves various customer inquiries via telephone and correspondence, and resolves claims problems within establishe"> My Spider Scam Awareness Contacting Us F. A. Q. Job Seekers Search Jobs Browse Jobs Post a Resume Job Alerts Employers Search Resumes Browse Resumes Post a Job Customer Service Representative Job If this is a scam, MLM, or Home Based "Opportunity" then Mark as S...
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Seeking a Junior level Customer Support Engineer with proven analytical and computer skills for providing customer support and testing next generation storage networking ASICs. This is an excellent opportunity to be part of an early-stage startup company. RESPONSIBILITIES Provide focused and diligent support for customers Contribute to System testing and debug using FPGAs and ASICs Analyze trac...
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Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California's Mission is to ensure all Californians have access to high quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and m...
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Novitex Enterprise Solutions is looking to fill a Customer Service Project Manager position in Rancho Cordova, CA. In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry. Some perks of the job: Employees working 30 or...
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